Content Rights & Acceptable Use
Rules for source material, publication authority, ownership, licensing and responsible social media activity.
1. Purpose and scope
This policy explains the rights and responsibilities involved when Kensley Momentum prepares or manages social media content. It applies to materials supplied for enquiries and agreed services. Our company began operating on October 1, 2026. A written engagement may provide more specific ownership, licence or account-access terms.
The policy covers photographs, videos, graphics, logos, text, music, trademarks, reviews, account data and other materials used in the work. A file being publicly accessible does not by itself make it available for commercial reuse. Both parties should clarify rights before preparing or publishing content that depends on a third party’s permission.
2. Your source materials
You retain ownership of materials you supply and are responsible for having the rights needed for the intended use. This includes permission from the copyright owner, any relevant trademark authority and people whose image or personal information is included where permission is required. Provide licence limits and required credits with the material.
Do not provide a photograph, clip, soundtrack or article simply because it appeared on another website or social account. If a source asset has uncertain rights, identify that uncertainty before it is used. We may ask for clarification, suggest an alternative or exclude the asset from the plan until the rights are established.
3. Permission to carry out the service
For an agreed engagement, you give us permission to use, adapt, resize, caption, schedule and publish supplied materials to the extent needed for the agreed work. That permission is limited by the scope, your rights in the material and the instructions you provide. It does not transfer ownership of your brand to us.
You must also have authority to grant platform access and approve content on behalf of the business. We do not assume that a person who knows an account password is the account owner or an authorised representative. Account permissions and approval contacts should be recorded in the engagement so decisions can be traced to the right person.
4. Business facts and claims
You are responsible for the accuracy and support of business claims you ask us to publish. This includes prices, product features, availability, promotions, qualifications, performance statements, endorsements and customer quotes. Tell us about required restrictions, disclosures or regulated wording before a post is prepared.
We may help with clarity and presentation, but our content service does not replace specialist legal, medical or financial review. A client should obtain any required professional approval for regulated claims. We may refuse unsupported guarantees, misleading comparisons or statements that appear to misrepresent the business, even if they would make a post more attention-grabbing.
5. Approving publication
Prepared materials are reviewed through the agreed approval process. The authorised approver must check the facts, offer details, brand presentation, usage rights and any required disclosure before approval. Keep feedback consolidated and identify urgent corrections clearly. Silence does not constitute approval in the standard process.
Approval authorises the agreed publication, not every later reuse in a new context. If a promotion expires or source information changes, tell us before the scheduled post goes live. We will discuss practical changes. A materially different format, audience or campaign may require another rights check and approval even if the original asset was previously accepted.
6. Original deliverables and payment
The written agreement determines the rights transferred or licensed in original final deliverables prepared for your business. Unless otherwise agreed, once the relevant service fees are paid, you may use the final approved original deliverables for your business’s agreed social media purposes. The agreement should identify any broader assignment, editable-file delivery or reuse restriction.
Unpaid drafts, unused concepts and internal production notes are not automatically included in a final-file handover. Ownership of client source assets remains with the client regardless of payment status. No payment term gives either party rights in a third-party asset beyond the licence actually held. Mandatory legal rights continue to apply.
7. Pre-existing tools and working materials
We may use reusable planning structures, checklists, methods and working templates when delivering the service. These pre-existing materials remain ours unless expressly transferred. Their use helps provide the agreed service without making every internal process a purchased deliverable.
If a final document includes a necessary reusable element, the agreement should provide the permission needed to use the delivered document as intended. It does not grant a right to resell our internal system as your own product. Editable working files, software projects or source templates are supplied only where their delivery is included in the accepted scope.
8. Third-party assets and licences
Stock photography, fonts, music, plugins and other third-party assets may have restrictions on commercial use, editing, transfer, territory, platform or duration. Those restrictions continue to apply even where the asset appears inside an original design. An asset licence may require the client to hold its own subscription or account.
We identify relevant limits when such assets are proposed for the work. A client should not assume that paying for a design purchases unrestricted rights to every ingredient. If a licence does not permit a desired reuse, the parties should obtain a suitable licence or choose different material before that reuse takes place.
9. People, reviews and endorsements
Content involving identifiable people, customer stories or endorsements must be appropriate for the intended use. Obtain required permissions and avoid exposing personal information beyond what was agreed. Reviews should reflect genuine client feedback and should not be invented, materially altered or attributed to a person who did not provide them.
A business should disclose a paid, gifted or otherwise material relationship when required for an endorsement. We do not create fake customer identities or promise to disguise sponsored content as independent feedback. If the client wants a quote included in a post, it should supply the approved wording and the permission to publish it.
10. Acceptable social media activity
We do not undertake unlawful harassment, impersonation, discriminatory abuse, deceptive offers, account intrusion or unauthorised disclosure of personal information. We do not purchase fake followers, manufacture reviews, use spam to simulate audience interest or misrepresent an affiliation with another business. These activities are outside the service scope.
Community-management instructions must be lawful and consistent with approved guidance. Sensitive complaints, account-security concerns and requests outside the authorised response rules are escalated to the client. We do not make a promise to a customer that the client has not authorised merely to close a conversation quickly.
11. Website images and brand materials
The website’s editorial images illustrate content planning, production and management. They do not identify our clients, serve as completed campaign examples or establish that a pictured location has engaged us. The website does not include a showcase of client results in this configuration. A genuine client case study would require supporting facts and appropriate permission.
The Kensley Momentum logo and site presentation identify this business. Visitors may view the site for information, but should not reuse its branding in a way that implies they are Kensley Momentum or have an endorsement. Rights in separately licensed font software and other third-party components remain with their respective rights holders.
12. Rights concerns and removal requests
If you believe material used in an engagement or on the website infringes your rights, contact projects@kensleymomentum.com. Identify the material, where it appears, the right you hold and a way to contact you. Provide enough detail to assess the claim without sending unnecessary confidential records or credentials.
We review credible concerns and may restrict use while checking the relevant permissions. Platform removal processes may also apply to content hosted by a social network. A removal request should be made in good faith; competing ownership claims may require additional evidence or legal resolution. Removing content does not itself decide every disputed ownership question.
13. End of service and future use
When an engagement ends, the client remains responsible for future use of its accounts and delivered content. Keep records of relevant licences, permissions, approvals and expiry dates. A rights clearance for one campaign or period may not extend to a later use, particularly for music, people’s images or limited promotional offers.
Handover is subject to the agreed deliverable scope and payment terms. Revoke access that is no longer needed and confirm any scheduled posts that should remain or be removed. Questions about ownership, permissions or acceptable activity should be raised before the material is published whenever possible. Our contact details appear below.
Contact Kensley Momentum
Email: projects@kensleymomentum.com
Address: 303 N Broadway, Billings, MT 59101
Phone: +14069469744